How It Works
Call In Studio operates on a pre-paid basis. You deposit money into your account and all phone calls are charged against your balance.
We accept Visa, MasterCard, American Express, Discover and Paypal. You may opt to have your credit card automatically recharged when your balance falls below a threshold you specify.
Deposits of $100 receive an extra $10 in credit, and deposits of $250 receive an extra $50 in credit.
To add funds to your account, click here.
All calls into or out of the Call In Studio platform are 3 cents/minute, except for toll-free incoming calls, which are 6 cents/minute. All calls are billed in one-minute increments.
Note that if you depositing $250 in your account you will receive an extra $50 in credit. This translates to 2.5 cents/minute for all calls (or 5 cents/minute for toll-free calls).
Buy A Custom Phone Number
You must purchase at least one local or toll-free phone number and assign it to your show in order to accept calls from listeners to your show. Phone numbers are available in the U.S. or Canada and are $6/month. Toll-free phone numbers are $12/month.
You may search and find a phone number suitable to you in most area codes in the U.S. and Canada. Porting an existing phone number into Call In Studio is a feature we do not support at this time, but are making plans to do so in the future.
So What Is It Really Going To Cost Me?
Paying per-use allows you to manage your costs, and you only pay for what you use. Your base cost is $6/mo for a local number (or $12/mo for a toll-free number) plus the cost of calls. When setting up your show, you can control how many simultaneous callers you're willing to accept on hold at given time. Once your show reaches the maximum specified callers, any additional callers will hear a busy signal (and busy signals are free).
Below is a chart outlining the maximum cost of a one-hour show. This chart assumes a show using a non toll-free number and that the maximum number of callers will be always be connected. However, in the real world and with a modest size show, your mileage will vary with actual use, often being less than what's illustrated below.
Keep in mind also that Call In Studio requires the host of the show to be connected via a phone call, as do any call screeners you may have to screen calls.Maximum Cost Per-Hour of Show Produced
|Host / Screener
|Light Call Volume
No Call Screener
|Medium Call Volume
One Call Screener
|Heavy Call Volume
Two Call Screeners
In other words, a one-hour, weekly show with light to medium call volume can expect to spend approximately $20-$50/mo, including the cost of a local phone number.
What Happens If I Run Out of Money?
If your balances reaches zero during a show session, all calls will be terminated and anyone calling your call-in number will hear a busy signal. If your show is set to accept voicemails when a show is not in session, it will automatically be reset so any new callers will hear a busy signal (busy signals are free).
If you do not have enough funds in your account to pay for your monthly phone number(s), those numbers will be suspended. As a courtesy, we will hold on to your number for up to one month should you choose to add additional funds to your account. After that period, your phone numbers will be forfeited and cannot be retrieved.
If you are paying by credit card, you can opt to automatically recharge your account in $25, $50, $100 or $250 increments to avoid reaching a zero balance.
I Still Have More Questions
We are happy to answer any further questions you may have about pricing or the Call In Studio product. Please write to mail at callinstudio dot com and we will be happy to assist you.
Basic Rate Table
Inbound Calls: $0.03/minute
Outbound Calls: $0.03/minute
Toll-Free Calls: $0.06/minute
Local Phone Number: $6/month
Toll-Free Phone Number: $12/month