How Pricing Works Call In Studio operates on a pre-paid basis. You deposit money into your account and all phone calls are charged against your balance.
We accept Visa, MasterCard, American Express, Discover and Paypal. You may opt to have your credit card automatically recharged when your balance falls below a threshold you specify.
Deposits of $100 receive an extra $10 in credit, and deposits of $250 receive an extra $25 in credit.
To add funds to your account, click here.
Per-Minute Pricing All calls into or out of the Call In Studio platform are 3 cents/minute, except for toll-free incoming calls, which are 6 cents/minute. All calls are billed in one-minute increments.
Buy A Custom Phone Number You must purchase at least one phone number and assign it to your show in order to accept calls from listeners. Phone numbers are available in the U.S., Canada, U.K., and several other countries starting at $9/month. Toll-free phone numbers in the U.S./Canada are $12/month.
You may search and find a phone number suitable to you in most area codes in the U.S. and Canada. Porting an existing phone number into Call in Studio will incur a $25 service fee (please write support for more info).
Text Message Pricing For features that enable SMS text messaging (i.e., our SMS Queue feature), each SMS text message is billed at 2 cent/text. Because SMS is limited to 120 characters, messages exceeding that length will be billed in multiple of 120 characters, even though the message will appear as one message. Whenever SMS is disabled, message will not be received or billed.
So What Is It Really Going To Cost Me? Paying per-use allows you to manage your costs, and you only pay for what you use. Your base cost is as low as $9/mo (or $12/mo for a toll-free number) plus the cost of calls. When setting up your show, you can control how many simultaneous callers you're willing to accept on hold at given time. Once your show reaches the maximum specified callers, any additional callers will hear a busy signal (and busy signals are free).
Below is a chart outlining the maximum cost of a one-hour show. This chart assumes a show using a non toll-free number and that the maximum number of callers will be always be connected. However, in the real world and with a modest size show, your mileage will vary with actual use, often being less than what's illustrated below.
Keep in mind also that Call in Studio requires the host of the show to be connected via a phone call, as do any call screeners you may have to screen calls.Maximum Cost Per-Hour of Show Produced
|Host / Screener
|Light Call Volume
No Call Screener
|Medium Call Volume
One Call Screener
|Heavy Call Volume
Two Call Screeners
In other words, a one-hour, weekly show with light to medium call volume can expect to spend approximately $25-$50/mo, including the cost of a phone number.
What Happens If I Run Out of Money? If your balances reaches zero during a show session, all calls will be terminated and anyone calling your call-in number will hear a busy signal. If your show is set to accept voicemails when a show is not in session, it will automatically be reset so any new callers will hear a busy signal (busy signals are free).
You can opt to automatically recharge your credit card in $35, $50, $100 or $250 increments to avoid reaching a zero balance, or opt-in to professional monthly billing.
If you do not have enough funds in your account to pay for your monthly phone number(s), those numbers are at risk of being suspended or released and lost. In the case of an automatic recharge rebilling failure from your credit card, we may hold onto your number for a few days to give you the opportunity to add additional funds to your account, otherwise we will attempt to notify you deposit funds to avoid losing your number. Once your phone numbers has been be forfeited it may not be retrieved.
I Still Have More Questions We are happy to answer any further questions you may have about pricing or the Call In Studio product. Please visit our How it Works / FAQ section, or write to firstname.lastname@example.org and we will be happy to assist you.
Basic Call Rate Table
Inbound Calls: $0.03/minute
Outbound Calls: $0.03/minute
Phone Number Rate Table
United States (Local): $9.00/mo
United States (Toll Free): $12.00/mo
Canada (Local): $9.00/mo
Canada (Toll Free): $12.00/mo
United Kingdom (Local): $9.00/mo
Australia (Local): $15.00/mo
Belgium (Local): $9.00/mo
Estonia (Local): $9.00/mo
Finland (Local): $9.00/mo
Ireland (Local): $9.00/mo
Israel (Local): $16.00/mo
Lithuania (Local): $9.00/mo
New Zealand (Local): $15.00/mo