Call in Studio

How Call in Studio Works / FAQ

How Do I Connect Call in Studio to ZOOM and Similar Services?

NOTE: This feature is new and in beta. If you experience problems, please report them to

UPDATE (June 2020): Zoom integration requires a paid Zoom account that supports dialing in via telephone. In your Zoom settings, make sure 'Audio Type' is set to 'Telephone and Computer Audio' and your password contains only numbers -- otherwise the host will not be able to connect.

Support for Microsoft Teams has been updated and now requires you to enter the meeting phone number when connecting to the service (as a result, MS Teams is not supported on a trial account).

Call in Studio requires you to connect your show's audio via our Host Line. This can be accomplished with Zoom using our 'Make Outbound Call' feature which can be accessed after you start your show.

To start your show, go to 'My Shows' and then:

  • Click 'Host Show' [for the show you wish to host, if you have multiple shows]
  • [confirm/select show settings] and click 'Save & Start Show'
  • Click on 'Make Outbound Call'

After you you click 'Make Outbound Call', the page will prompt you how to connect:

  • Select 'Zoom Meeting' or 'MS Teams' from the 'Connect To' dropdown.
  • Enter your with your Meeting or Room ID (usually a 9- or 10-digit numbers) where prompted. For MS Teams you will also need to enter the dial-in phone number provided by MS Teams. For Zoom meetings, make sure your 'Audio Type' settings in Zoom are set to 'Telephone and Computer Audio'.
  • For Zoom Meetings, if your meeting requires a password, enter that where prompted.
  • Click the 'Call' button.

Note: You may also dial any phone number that requires dialing extensions or conference IDs by selecting 'Phone Number' from the 'Connect To' dropdown (such as Go To Meeting). Standard dialing format applies where commans (',)' are pauses and speical digits ('*#') are supported, e.g., 8185551212,,1234#,,123456.

Call in Studio will then attempt to connect to Zoom/your selected service/phone call. The connection process can take between 10 and 30 seconds. You will see your host call on the call console. Within Zoom, you will see a phone connection from the caller ID of your show's call-in number. You'll want to make sure this connection is always unmuted within Zoom.

If you need further assistance, want to report any problems connecting to Zoom, MS Teams or any other service, please call or write to support.

How Do You Connect to the Host Line?

Where's the Tutorial For Setting Up the Audio for My Show?

Question & Help Index

Connecting Show Audio

Managing Your Show

Advanced Features

Miscellaneous Questions